Service Description

Cyberstation Internet Company provides finished websites under the terms and conditions offered in writing at the time of sale for each product. Cyberstation sells only finished websites customized to meet client specifications. Cyberstation does not, and will not sell unfinished template designs.

Cyberstation will utilize a client's existing domain name, or register new domain name(s) on their behalf as specified by the product at time of sale. If the client chooses to register new domain names themselves, they should specify Cyberstation servers at time of registration:
NS.ISPRIME.COM
NS2.ISPRIME.COM
Domain names that are registered by Cyberstation on the client's behalf will be registered as Cyberstation "Internet Company" for expediency sake. Cyberstation will pay all domain name registration initial and renewal fees at Cyberstation expense for as long as client remains a Cyberstation customer. Cyberstation will agree to change the registrar name to client specifications at a later date and/or transfer domain name to a different domain name registrar company and/or hosting company upon request in which case the client is then responsible for paying all domain registration renewal fees.

Product offerings that include additional domain names are for search engine optimization (SEO) purposes. The websites that appear on these domains will not be Flash sites, because Flash is not effective with the search engines. Rather, these sites will be highly optimized standard HTML websites utilizing and observing all criteria specified by the major search engines at the time of sale. Therefore these websites will look somewhat similar to the original client website, but will be static. For that reason and because Cyberstation must make substantial changes to the website title and the headlines and the text and the links that appear on each page (as well as substantial other changes the eye does not see) for SEO purposes, these websites will not be as aesthetically pleasing to the eye. However the SEO pages still look professional, and clients generally see the SEO website page only once as traffic comes in from the search engines. Then they are directed to your impressive looking main website. Cyberstation is very familiar with, and will never potentially jeopardize a website's status with the search engines by utilizing questionable SEO techniques that may cause it to be "blacklisted" by the search engines.

Hosting fees are generally included for the first year as specified at time of sale. Thereafter hosting is a nominal amount per month which is automatically charged each month to the client's Mastercard or Visa credit card. The client has the option to pay for a year in advance in return for a two month discount. Hosting fees are subject to change.

Additional domain names that are part of a product package for SEO purposes are also subject to hosting fees. However, this fee is offset by the fact that Cyberstation is paying the annual registrar renewal fees for the domain names on the client's behalf at Cyberstation's expense. This fee is also offset by the fact that Cyberstation will do 3 revisions per year on every SEO website. Regular updates are important for maintaining high SEO page rankings.

Cyberstation is very effective at achieving high rankings on the search engines. However we cannot guarantee page placement. Cyberstation SEO is extremely effective with specifically defined client products and services offered in a specific geographic location. However SEO is not as effective for client products that are not specifically defined and/or not limited for sale in a specific location.

For example a pet sitter offering services in a single city or county will get excellent SEO results. However a client selling computer hardware through an online store that ships everywhere is different. He will not achieve good results without purchasing a level 4 product that includes 10 additional SEO websites. Each SEO website must be highly optimized for a different and specific computer product he sells. Even then we cannot guarantee search engine page placement with absolute certainty because he may have hundreds of competitors selling the same or similar product. Likewise, if a client is offering the same service with a thousand other competitors in the same city, SEO will not be effective for them. A good example is a Realtor in any large city who is competing with hundreds or thousands of other Realtors in the same city.

Websites may be hosted on Cyberstation servers or on other servers at a third party hosting company upon client request. Access is not provided to Cyberstation servers. CGI server programs are not permitted on Cyberstation servers. Cyberstation hosting fees are specified in writing at the time of sale for normal website usage and are subject to change. Excessive bandwidth usage will negate the quoted hosting fees and will require the client to either pay higher fees or move to a third party hosting company. Client must provide Cyberstation with FTP passwords for access to a third party hosting company if they wish us to upload the site for them. If they wish us to continue to make future revisions, they must pay for our services. Should the client choose to host their site elsewhere, the client is responsible for all third party hosting fees and domain registration fees. Cyberstation servers are maintained by Cyberstation's suppliers. Although these providers offer highly reliable high speed service, neither Cyberstation nor it's providers will be held responsible for any outages or disturbances.

The terms of sale require a security deposit of 50% payable in advance. Security deposits are non-refundable. When placing an order clients will be contacted the same day by Technical Support, or early the following day. Cyberstation Technical Support is a division of Accredited Services and can be reached at (702) 617-3300. The client should provide Tech Support with their desired text and additional images (if any) in digital format by sending it to Technical Support within a reasonable period of time. Images and logos that must be scanned may not reproduce well, but we will work with what you have.

Completion time is generally 7-14 days from the date all materials are received from the client for level 1 and 2 product offerings. That includes completion of both the main website and the SEO page or SEO website. Completion times for level 3 and level 4 products may require more time. Should the expected completion time take longer, the client will be informed at time of sale. Search engine submission to the three major search engines are done upon completion and will take from several days to several weeks to appear in the search results.

Product offerings that include submissions to Internet directories will continue after the completion date and may take up to one year. These Internet directories are on individual domains owned and operated by Cyberstation so inclusion in the directories are guaranteed. Directories are sometimes referred to as links pages and do not in themselves generate traffic to a client site. Rather they increase the search engine link popularity rating with regard to website. Link popularity is necessary to achieve good page rankings on the major search engines.

The balance is due upon completion. The client will be able to view the site when finished and proofread it for typos. Cyberstation will make one set of revisions at that time, and can usually make the corrections while the client is on the phone. The balance is due at that time and can be paid by Mastercard, Visa or Paypal. If final payment is not received at that time, Cyberstation will exercise all legal rights to collect the balance, and will turn off the site until such monies are received.

The number of website revisions per year are specified when ordering. Level two products and above include three minor revisions per year. Revisions may include a change in the headline, text, links, emails, and one or two images. Additional revisions per year and more extensive changes including any logo or gallery or video changes will incur additional service fees.

Clients with product offerings that offer the option to implement a third party email management service provider will incur a service or product charge from the respective third party company. Cyberstation will install and initiate said services as necessary on the website. However it is the client who must manage and maintain these email services. Cyberstation will not train client personnel on the utilization of these services. The email systems are easy to learn, and training is provided by the email management companies themselves. These email management providers collect information entered into the form on your website, and then allow you to send out aesthetically pleasing emails to these people and to your other clients and prospects in a very professional manner.

Clients with product offerings that offer the option to implement a third party online store will incur a service or product charge from the respective third party company. Cyberstation will install and initiate said services as necessary on the website. However the Cyberstation website is just the "front door" to the online store. The actual online store resides on the provider's website. It is the client who must manage and maintain the online store themselves. Cyberstation will not train client personnel on the utilization of these stores. However, these online store systems are easy to learn, and training is provided by the online stores themselves. Online stores that require frequent revisions to the Cyberstation website are not included in Cyberstation product offerings.

Cyberstation will initiate and provide a reasonable number of email addresses to the client at the time of sale utilizing the client's domain name for various departments and personnel. Cyberstation will set up and list the email addresses on the website. These email addresses will be managed by a free third party email service known for extreme dependability and simplicity of use. Cyberstation will train client personnel on the use of their email addresses.

Cyberstation reserves the right to refuse service to any client. Cyberstation will provide websites for real world gaming establishments. However we will not accept orders that promote online gambing. Cyberstation will also refuse service for adult sites and other subject matter considered by us to be in questionable taste.



Privacy Policy

Privacy issues are important to us. Be assured that any information provided to Cyberstation Internet Company will be held in strict confidence. We will not disclose, rent or sell your personal information to unaffiliated third parties. We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.



General Terms and Conditions of Use

All information and content contained on this website is copyright © 1995 - 2010 Cyberstation Internet Company, a division of Accredited Financial Services, LLC and/or its suppliers. All rights reserved. Any copying, republication or redistribution of such content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of the copyright owner.

Website Products
Your purchase or use of our products and services implies that you have read and accepted these descriptions, terms and conditions.

License Agreement
Cyberstation Internet Company grants you a nonexclusive limited license to use the websites sold by Cyberstation in accordance with the following terms and conditions.

Modifications
You are authorized to make any necessary modification(s) to our products to fit your purposes.

Unauthorized Use
You may not place any of our products, modified or unmodified, on a diskette, CD, other website or any other medium and offer them for redistribution or resale of any kind without prior written consent from Cyberstation Internet Company.

Assignability
You may not sub-license, assign, or transfer this license to anyone else without prior written consent from Cyberstation Internet Company.

Ownership
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

Liability
Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall Cyberstation Internet Company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Please feel free to contact us with any further questions.